Questions and gameplay feedback

Support

Tell us what happened and we’ll help you get back on the trail.

Contact support

A grown-up can email us with questions or gameplay feedback. Tell us what felt confusing, too easy, too hard, or interrupted the Adventure.

Email support:

support@bellaandpan.com

What to include

The app displays its installed version and build on the Support screen. When you email, please include:

  • The installed app version and build
  • Your device family: iPhone or iPad
  • Your iOS or iPadOS version
  • What happened, or what would make the game better

Continue your Adventure

Resume returns to the saved Chapter and question. If a marked character is waiting, tap the character to finish the encounter. If the Adventure still does not continue as expected, email support.

Choosing a Difficulty

Math should feel challenging without getting in the way of the Adventure. Easy, Medium, and Hard offer different starting points, and the chosen Difficulty stays with the saved Adventure.

Private, offline play

Bella and Pan works offline with no accounts, ads, analytics, or tracking.

Read Privacy